Return and Refund Policy
At technalstore.in, we strive to provide high-quality glass tools, designing materials, architectural hardware, LEDs, tech sensors, and floor protectors. If you are not completely satisfied with your purchase, we offer a hassle-free return and refund policy as outlined below.
Eligibility for Returns
- Items must be returned within [X] days from the date of delivery.
- Products must be unused, undamaged, and in their original packaging with all accessories and manuals included.
- Items that are customized, special orders, or clearance items are not eligible for return.
Non-Returnable Items
- Opened or used products unless defective.
- Damaged items due to improper use or mishandling.
- Electrical and electronic components (LEDs, sensors, etc.) if installed or used.
Return Process
- To initiate a return, contact our customer support team at [your email/phone number] with your order details and reason for return.
- Once your return request is approved, you will receive a Return Authorization Code and return shipping instructions.
- The customer is responsible for return shipping costs unless the return is due to our error (wrong or defective item).
Refund Policy
- Refunds will be processed after inspection and approval of the returned item.
- Refunds will be issued to the original payment method within [X] business days after approval.
- Shipping charges are non-refundable unless the return is due to an error on our part.
Replacement & Exchange
- If you receive a defective or incorrect product, we offer free replacement or exchange within the return period.
- Contact our support team for assistance with replacements.
Cancellations
- Orders can be canceled before they are shipped. Once dispatched, cancellations are not allowed.